Systems down, trucks waiting
When your TMS or WMS is unreachable, drivers wait at the gate and the demurrage clock runs. IT response has to match that urgency.
FNLY IT - Logistics and Port Services
We sit next to the port of Long Beach. For forwarders, warehouses, customs brokers, and carriers: IT that keeps moving around the clock, because your cargo does.
Sound familiar?
When your TMS or WMS is unreachable, drivers wait at the gate and the demurrage clock runs. IT response has to match that urgency.
Cargo moves at night and on weekends. An IT partner that answers Monday morning is a liability.
Connections to carriers, customs, and platforms were set up once, by someone who left. Every change is a gamble.
Warehouse hardware fails daily and rarely has an owner. Every broken scanner slows a shift.
Generic logins on shared floor terminals: no accountability, no clean offboarding, an open door for mistakes.
Fake carrier invoices and spoofed rate confirmations target exactly your AP and dispatch teams.
What we take over
Fair questions
Monitoring runs 24/7 and critical alerts page us around the clock. Routine requests follow business hours; genuine operational emergencies do not wait.
Yes. We manage the infrastructure those systems run on and deal with the vendor directly, so you are not the translator between two hotlines.
Nothing per user. Shared floor devices are priced as devices; only real users with accounts count toward the per-user rate.
Next step
Tell us what moves through your operation and what must never stand still. From $175 per user per month, free initial assessment, and documentation that belongs to you.