It works, but nobody knows exactly how.
Your IT has grown over the years. A lot of it runs out of habit, and people work around what doesn't. Very little is written down.
IT you can finally explain.
Your IT.Finally sorted.
We bring IT environments that have grown over the years into a state you can explain, and we document everything so you could replace us at any time.
Permissions under controlIdentity & Access ManagementProve your securityCybersecurity & NIS2Change without chaosIT Projects
Book an intro call20 minutes, free, no obligation
- 10 years of projects in pharma, automotive, manufacturing and banking
- Based in Borken (Hesse)
- 24/7 emergency hotline in the Complete package
Does this sound familiar?
Your IT provider has become slow to respond.
Tickets sit, follow-up questions go nowhere, and you can't tell whether it's the technology or that you're not a big enough client for them.
A customer suddenly asks for proof.
A security questionnaire, NIS2 or an audit: you have to show something that was never recorded in a structured way, and a contract depends on it.
The person who knew everything is leaving.
Retirement, resignation or a role change: knowledge that was never written down leaves with them.
A project is coming up, and nobody wants to lead it.
A software switch, a new location or a migration is technically doable, but nobody has the headspace to manage the project.
Nobody knows whether the backup would help in an emergency.
An attack, an outage or an accidentally deleted folder is all it takes. Backups run every night, but nobody has ever tested a restore.
What we do
Identity & Access Management
Who may access what, and can you prove it? We analyse permissions, develop role concepts, set up Entra ID and Conditional Access and have access rights confirmed again at regular intervals (recertification). We are not tied to any vendor.
Learn moreCybersecurity & Compliance
NIS2, technical data protection under the GDPR (DSGVO), security assessments and help after an incident. We implement the measures technically and deliver evidence that an auditor will accept.
Learn moreIT Projects
Changing IT provider, introducing and replacing software, restructuring and setting up new locations. Transitions like these often cost weeks otherwise.
Learn moreManaged IT
For selected clients we also take over day-to-day operations, at a fixed price per user in three packages and with licences at list price. We do not take on every client, because good support needs capacity.
How your support works
From the first call to the solution, you know at every step where your request stands.
- 01
You get in touch
By support hotline or email, depending on how urgent it is.
- 02
We assess it
Every request is logged as a ticket that you can follow and export at any time. A business outage takes priority over everything else.
- 03
We fix the problem
Usually by remote support, as soon as you grant access. If needed, we come on site.
- 04
We let you know
We get back to you as soon as everything works again and record the solution in the ticket.
Response time for a business outage: 2 hours in the Standard and Complete packages.
Four things we do differently
We build it so you could switch at any time.
The documentation belongs to you and goes with you if you change providers. A provider that keeps clients through dependency doesn't have a good product.
You know the cost up front.
Hourly rates, package prices and fixed prices for assessments are set before you commission anything. There are no hidden surcharges, and we bill licences at list price with no margin built in.
We tell you when we're not the right fit.
We would rather have a conversation without a contract than take on a project we can't deliver properly.
Consulting is often 50% funded, and we help you with the paperwork for the application.
Funded IT consultingWho we work for
Industries where we have projects:
Pharma · automotive supply · manufacturing · banking and financial services
See the industriesCompanies without their own IT department
where management handles IT decisions on top of everything else, usually with 50 to 250 users and often in manufacturing.
IT managers with their own team
who need expertise on a specific topic that isn't available in-house, usually from 250 users upwards and often in IAM.
What has changed for our clients
< 1day
until new employees are ready to work
previously three to four days
Electrical contractor · 30 users
2hours
until a new device is ready to use
Electrical contractor · 30 users
10
password tickets per week at the help desk
previously almost 300
Industrial supplier · 2,000 users
12months
from project start to go-live
new IT service management
Bank · 250 users
What we have achieved for clients
Electrical contractor, two companies · 30 users
We merged two companies onto one shared IT environment without interrupting daily operations: Microsoft 365 fully in the cloud, sign-in with MFA and Conditional Access, device management with Intune and Autopilot.
Result: New employees are now ready to work in less than a day instead of three to four days. A new device is ready in two hours, and it is clear which software is running and which licences are being paid for.
Industrial supplier, international · 2,000 users
Introduction of an Identity & Access Management solution, a clean-up of the file shares and a password reset that users can do themselves.
Result: Password tickets dropped from almost 300 to 10 per week. The help desk now has time for other requests.
Pharma research, international · 5 users
We took over the entire IT of a small, internationally active research company, realigned it and keep developing it in close coordination with management.
Result: A fully automated IT environment designed for security and NIS2 requirements, with separate admin and user accounts and a secured VPN between the locations.
Bank · 250 users
Design and rollout of a new IT service management solution, with support from implementation through launch and into day-to-day operations.
Result: Twelve months from project start to go-live, followed by a phase of close support in operations.
Logistics, international · 10,000+ users
Replacement of an IAM setup that had grown over the years, together with a contracted service provider. We advised, managed, implemented and set up the processes between client and provider.
Result: The help desk works faster thanks to extended permissions, identity processes run automatically, and the HR master data has been cleaned up.
Why we are called FNLY
A name that commits us
FNLY is pronounced “finally”. The name is dedicated to our son Finley, who was born in March 2025 and has needed a lot of medical support since.
When we founded the company in early 2026, that was our promise to him: to build something that matters and to help others the way we were helped.
For our clients, it means we finish what we start. Your IT is set up cleanly, documented and handed over so you can always see what is running.
Our storyFAQ
Frequently asked questions
Where are you based and how far do you travel?
We are based in Borken in Hesse. We take on projects and consulting in Germany, Austria and Switzerland, mostly remotely. We support clients on site in North Hesse and the neighbouring regions, and further away by arrangement.
What does an intro call cost?
Nothing. In twenty minutes we listen to you and tell you openly whether and how we can help.
Are you tied to any vendors?
No. We work with the common solutions on the market and choose what fits your environment. Sometimes our recommendation is not to buy any new software at all.
Do you also provide ongoing support?
For selected clients, yes. It is not a requirement for a project, though.
Can we start small?
Yes, that is what the IT Security Check from €2,490 is for. It takes two to three days, you receive a written report, and the cost can be credited towards a follow-up project.
FNLY IT
Let's talk about your IT
You describe your situation, and we tell you openly whether and how we can help. If we are not the right fit, you will hear that during the call.