It works, but nobody knows exactly how.
Your IT grew over the years. A lot of it runs out of habit, and people work around what doesn't. Very little is written down.
IT you can finally explain.
Your IT.Finally sorted.
Managed IT, cybersecurity and compliance for US businesses with 5 to 500 employees. We serve businesses across the United States, remote first and on-site when needed, and we document everything so you could replace us at any time.
Know who has accessIdentity & Access ManagementProve your securityCybersecurity & ComplianceIT that just runsManaged IT
Book an intro call20 minutes, free, no obligation
- 10 years of IT projects in pharma, automotive, manufacturing and banking
- Serving businesses across the United States
- 24/7 emergency hotline in the Complete plan
Does this sound familiar?
Your IT provider has gone slow.
Tickets sit, follow-up questions go nowhere, and you can't tell if it's the technology or that you're not a big enough client for them.
A customer suddenly asks for proof.
A security questionnaire, a HIPAA review or an audit: you have to show something that was never tracked, and a contract depends on it.
The person who knew everything is leaving.
Retirement, a new job or a role change: knowledge that was never written down walks out the door with them.
A project is coming up, and nobody wants to run it.
A software switch, a new location or a migration is technically doable, but nobody has the time to manage it.
Nobody knows if the backup would actually help.
An attack, an outage or a deleted folder is all it takes. Backups run every night, but nobody has ever tested a restore.
What we do
Identity & Access Management
Who can access what, and can you prove it? We review permissions, design role models, set up Entra ID and Conditional Access, and run regular access reviews. We are not tied to any vendor.
Learn moreCybersecurity & Compliance
HIPAA, the FTC Safeguards Rule, SOC 2 readiness, CMMC and the NIST Cybersecurity Framework. We implement the technical controls and produce the evidence your auditor asks for.
Learn moreIT Projects
Switching IT providers, rolling out or replacing software, restructuring and opening new locations. These transitions often lose weeks. We keep them on track.
Learn moreManaged IT
We run your day-to-day IT for a flat monthly fee per user in three plans, with licenses at cost. We also work alongside in-house IT teams as co-managed IT. We take on a limited number of clients, because good support needs capacity.
How support works
From the first call to the fix, you know where your request stands at every step.
- 01
You reach out
By support hotline or email, depending on how urgent it is.
- 02
We triage
Every request becomes a ticket that you can track and export at any time. An outage takes priority over everything else.
- 03
We fix the problem
Usually by remote session, as soon as you grant access. If needed, we come on site.
- 04
We let you know
We get back to you as soon as everything works again and record the fix in the ticket.
Response time for an outage: 2 hours in the Standard and Complete plans.
Four things we do differently
We build it so you could switch at any time.
Your documentation belongs to you and goes with you if you change providers. A provider that keeps clients through dependency doesn't have a good product.
You know the cost up front.
Hourly rates, plan prices and fixed prices for assessments are set before you sign anything. No hidden markups, and licenses are billed at cost with no margin added.
We tell you when we're not the right fit.
We would rather have a conversation without a deal than take on a project we can't deliver well.
Not sure where to start? Our free Security Readiness Check shows in a few minutes which U.S. rules likely apply to you and where you stand.
Start the free checkWho we work for
Industries where we have delivered projects:
Pharma · Automotive suppliers · Manufacturing · Banking and financial services
See industriesBusiness owners without an IT department
who make IT decisions on top of running the business, usually with 5 to 250 employees and often in professional services, healthcare or manufacturing.
IT leaders who need specialists
who have their own team but need expertise they don't keep in house, for example in identity and access or security. We work as co-managed IT, side by side with your staff.
What changed for our clients
< 1day
until a new employee is ready to work
previously three to four days
Electrical contractor · 30 users · Germany
2hours
until a new device is ready to use
Electrical contractor · 30 users · Germany
10
password tickets per week at the help desk
previously almost 300
Industrial supplier · 2,000 users · Germany
12months
from project start to go-live
new IT service management
Bank · 250 users · Germany
What we achieved for clients
Electrical contractor, two companies · 30 users · Germany
We merged two companies onto one shared IT environment without interrupting daily operations: Microsoft 365 fully in the cloud, sign-in with MFA and Conditional Access, device management with Intune and Autopilot.
Result: New employees are now ready to work in less than a day instead of three to four days. A new device is ready in two hours, and it is clear which software runs and which licenses are being paid for.
Industrial supplier, international · 2,000 users · Germany
Rollout of an identity and access management solution, cleanup of file shares and self-service password reset for users.
Result: Password tickets dropped from almost 300 to 10 per week. The help desk now has time for other requests.
Pharma research, international · 5 users · Germany
We took over the IT of a small, internationally active research company, rebuilt it and keep developing it in close coordination with management.
Result: A fully automated IT environment designed for strict security requirements, with separate admin and user accounts and a secured VPN between locations.
Bank · 250 users · Germany
Design and rollout of a new IT service management solution, from implementation through launch and into daily operations.
Result: Twelve months from project start to go-live, followed by a phase of close support in operations.
Logistics, international · 10,000+ users · Germany
Replacement of a grown identity and access setup together with a contracted service provider. We advised, managed, implemented and built the processes between client and provider.
Result: The help desk works faster thanks to extended permissions, identity processes run automatically, and HR master data is clean.
Why we're called FNLY
A name that holds us to our word
FNLY is pronounced "finally". The name is dedicated to our son Finley, who was born in March 2025 and has needed a lot of medical support since.
When we founded the company in early 2026, that was our promise to him: to build something that matters and to help others the way we were helped.
For our clients, it means we finish what we start. Your IT is set up cleanly, documented and handed over so you can always see what is running.
Our storyFAQ
Frequently asked questions
Where do you work, and do you come on site?
We serve businesses across the United States. Most support and project work happens remotely. When a task needs hands on site, we come to you anywhere in the US. Visits within 30 miles cost $75, longer trips are billed as travel time plus the IRS mileage rate.
What does an intro call cost?
Nothing. In 20 minutes we listen to your situation and tell you honestly whether and how we can help.
Are you tied to any vendor?
No. We work with the common solutions on the market and pick what fits your environment. Sometimes our advice is not to buy new software at all.
Do you also provide ongoing managed IT?
Yes. We offer three managed IT plans at $99, $149 and $219 per user per month. A managed IT contract is not required for a project.
Can we start small?
Yes. The Security Check costs a fixed $2,950 and ends with a written report with prioritized findings. For larger environments, the security assessment starts at $7,900, and its fee counts toward a follow-up project. If you first want a quick self-check, the free Security Readiness Check takes a few minutes.
FNLY IT
Let's talk about your IT
Tell us about your situation, and we'll tell you honestly whether and how we can help. If we're not the right fit, you'll hear it on the call.