Do we have to switch our construction software?
No. We work with the software you already use, such as Procore, Buildertrend or QuickBooks, and connect it to your user accounts and devices. If a tool no longer fits, we tell you and help you compare options, but the decision stays with you.
Does this work on job sites without internet?
Mostly yes. Most field apps store data on the device and sync when the connection returns. We set up devices so plans and documents are available offline, and we plan hotspots or temporary networks for site trailers when a site has poor coverage.
What if a phone or tablet gets lost on site?
We lock and wipe it remotely, because all field devices are managed centrally. The replacement device sets itself up with the right apps and settings, so the crew is back to work quickly.
Do we need CMMC?
Only if you work on Department of Defense contracts or subcontracts that involve Federal Contract Information or Controlled Unclassified Information. Those contracts can require a CMMC self-assessment. If you only build for private or other public clients, CMMC does not apply to you. We help you check your contracts with your counsel and implement the technical controls if needed.
We have only 15 people. Are we too small?
No. Ongoing managed IT starts at 5 users. Smaller companies benefit the most, because nobody in the company has time to handle IT on the side.
What does managed IT cost for a contractor?
Our plans cost $99, $149 or $219 per user per month. Many contractors start with Standard at $149, which includes device management and multi-factor authentication. Onboarding costs $2,500 one time for up to 25 users. Licenses such as Microsoft 365 are billed at list price without markup, and hardware is quoted at a fixed price in advance.
What happens if nothing works in the morning?
Call us. Support is available Monday to Friday from 8 am to 6 pm in your time zone, and 24/7 in the Complete plan. In Standard and Complete we respond within 2 hours when an outage stops your business, and within 4 hours when a single workstation is down. Most problems are solved remotely, and we send a technician on site when needed.